Help Desk

Rules, Help and Support.

Rules, first steps, support lanes and quick answers for the ExtraCraft server, all in one place.

Server IP play.extracraft.net

Keep the join address saved and visible before you open support.

Website access /web link ready

Use the fastest login route first so you land in the synced profile flow.

Best route Discord tickets first

Public chat is fine for quick questions, but account issues belong in support.

Start here

Join, link and move fast.

Use the same route every time: join the server, open your website access from in game and keep support questions in the right lane from the start.

Open Discord Open store Jump to FAQ
Step 1

Join the server.

Step 2

Run /web link in game.

Step 3

Open your profile and daily spin.

Step 4

Jump back into the realm.

Quick answers

Need the short version?

These are the first things most players need before they open a ticket or ask in chat.

Join

Enter the server cleanly

Add the server IP in Minecraft Java, join with your normal ExtraCraft identity and keep that address saved for future launches.

play.extracraft.net
Link

Open your web access

Run /web link in game to generate the fast website login and jump straight into your synced profile.

/web link
Support

Ask in the right place

Punishments, bug reports and payment questions should go through staff support, not on ExtraWall or profile comments.

Discord support lanes

Rulebook

Write the important rules once, clearly.

This block is structured so you can replace or refine each rule group later without breaking the page layout.

Server rule

Respect chat and public spaces

Keep global chat, ExtraWall posts and direct interactions readable and safe for everyone.

  • No spam, flood, repeated ads or message macros in public channels.
  • No slurs, harassment, targeted baiting or hostile callouts.
  • Take staff cases and real disputes out of public chat.
Server rule

Build fair and protect progress

The world should feel persistent, not disposable.

  • No griefing, trap grief setups or stealth damage to shared areas.
  • Do not steal from bases, farms or community storage without permission.
  • Ask before changing public builds, roads or shared machines.
Server rule

Play legit

Server progression has to come from gameplay, not exploits.

  • No hacked clients, xray, dupes or automation that breaks server rules.
  • Report economy, reward or bridge exploits instead of abusing them.
  • Do not dodge punishments or restrictions with alt accounts.
Server rule

Make support easy to resolve

Clean reports help staff answer faster and more fairly.

  • Include usernames, screenshots and rough timestamps when you can.
  • Use one ticket per issue instead of scattering the same report around.
  • Let staff finish the review before reopening the same case everywhere.

Support lanes

Pick the right place fast.

Different questions belong in different places. That keeps staff replies clean and cuts noise in public spaces.

Rules

Read before you build

Start with the rulebook below before joining events, opening shops or claiming shared land.

Open rulebook
FAQ

Get the fast answer

Login flow, synced rewards and core website questions are collected in one place at the bottom of this page.

Jump to FAQ
Discord

Talk to staff directly

Use the support lanes for payment issues, punishments, bugs and anything that needs staff eyes.

Open Discord
Store

Check ranks and perks

If your question is about packages, cosmetics or delivery, start with the store page and then open support if needed.

Open store

FAQ

Last stop before staff.

Short answers for the questions that come up most often around login, sync, rewards and website access.

How do I log in?

Use /web link in game or paste the /web code fallback.

Does the site use Mojang accounts?

No. It follows your ExtraCraft server identity.

Do roulette rewards arrive in game?

Yes. Delivery is dispatched from the server bridge.